Main character Room 404 name is Alex. Quite recently, a tragedy happened in his life. His young son was on a trip and stayed overnight at a hotel. In the morning, the young man was found without signs of life. This shocked the whole family, and Catherine's wife began to go crazy with grief. As a result, she completely lost touch with reality. She had to be placed in a mental hospital. After some time, the man is informed that his wife has escaped from the institution. He understands that she went to the ill-fated hotel. So the husband goes in search of her. Arriving at the place, he observes a gloomy and seemingly abandoned building. Taking out a flashlight, he sets off to conduct his own investigation into what happened.

The user in Room 404 controls the actions of the character. First of all, you need to inspect and explore the area and the motel premises. During the search, you should interact with objects. You should make your way through dark and confusing corridors, expecting that something terrible and irreversible will happen. The player must solve puzzles along the way, collect evidence. Information about this place is drawn from scattered notes. In addition, you need to deal with puzzles. For example, you need to open a switchboard, a locked cabinet, or break down doors. This will give you the opportunity to get useful things. You must be wary of otherworldly phenomena and creatures that will periodically appear.